FAQ'S
How do I book a car?
Booking a car with Mobis Car Rental is simple. Visit our website, select your dates, choose your vehicle, and complete the booking process online.
What do I need to rent a car?
You need a valid driver’s license, a credit card in your name, and proof of identity. The minimum age requirement is [Insert Age].
Can I modify or cancel my booking?
Yes, you can modify or cancel your booking online or by contacting our customer service. Please review our cancellation policy for details on refunds and fees.
What types of vehicles do you offer?
We offer a wide range of vehicles, including economy cars, luxury sedans, SUVs, and eco-friendly hybrids. Browse our fleet online to find the perfect car for your needs.
Is insurance included in the rental price?
Basic insurance is included in all rentals. We also offer additional coverage options for extra protection. Please review our insurance options during the booking process.
What if I return the car late?
Late returns may incur additional charges. Please contact us as soon as possible if you anticipate being late, and we’ll do our best to accommodate you.
Do I need to refuel the car before returning it?
Yes, please return the car with the same fuel level it had when you picked it up. If the fuel level is lower, refueling charges will apply.
Can I add an additional driver?
Yes, additional drivers can be added to your rental agreement for an extra fee. They must meet the same requirements as the primary driver.
What should I do in case of an accident?
In the event of an accident, contact the local authorities and Mobis Car Rental immediately. Follow the instructions provided in your rental agreement and insurance documents.
How do I contact customer support?
You can reach our customer support team 24/7 via phone, email, or through our website’s contact form.
